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Overview of internet satisfaction and availability in Montana

Montana doesn’t have the fastest internet options available, and that may be because not many residents have access to fiber, the fastest internet you can get. But some cities, like Billings, have access to three or more internet providers to choose from, which offer customers more variety in plans and pricing.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Montana.

That ranks Montana 45th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Montana

 3.6/5 average customer satisfaction rating
 45th national ranking for customer satisfaction

$123.37 average price per payment for internet, per household

88.5% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
1,093,117 people

2.41 average people per household

$52,329 average income per household

46 average age per household

56% of population employed

86

1% lower than national average

Ranked 37th nationally

67

12% lower than national average

Ranked 43rd nationally

98%

13% higher than national average

Ranked 26th nationally

77%

2% lower than national average

Ranked 38th nationally

Average download speed
63.6 Mbps

53.58% lower than national average
Ranks 50th nationally

Average upload speed
19.4 Mbps

67.08% lower than national average
Ranks 51st nationally
Compare your speed to the Montana average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Montana

Provider Avg download speed Avg upload speed Availability Order online
Spectrum 111.58 Mbps 12.36 Mbps 93.9% View Plans for Spectrum
Mid-Rivers Communications 104.2 Mbps 83.32 Mbps 71.85% View Plans for Mid-Rivers Communications
3 Rivers Communications 57.29 Mbps 49.64 Mbps 75.61% View Plans for 3 Rivers Communications
MontanaSky West 52.58 Mbps 31.31 Mbps 60.21% View Plans for MontanaSky West
Interbel Telephone Cooperative 44.14 Mbps 32.71 Mbps 84.24% View Plans for Interbel Telephone Cooperative, Inc.
98% of people in Montana have access to 100Mbps or faster broadband, ranking 25th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 245 Mbps 85.44% 75.53% See all providers for 5G Home
Cable 956.18 Mbps 78.71% 88.59% See all providers for Cable
DSL 51.43 Mbps 67.55% 83.27% See all providers for DSL
Fiber 1115.89 Mbps 67.17% 80.92% See all providers for Fiber
Fixed Wireless 104.6 Mbps 79.35% 85.3% See all providers for Fixed Wireless
Satellite 100 Mbps 93.08% 100% See all providers for Satellite

Best cities for internet in Montana

Cities in Montana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Great Falls 111.38 Mbps 14.38 Mbps 93% Spectrum
Billings 110.42 Mbps 19.84 Mbps 89% TDS Telecom
Whitefish 107.92 Mbps 13.88 Mbps 72% Interbel Telephone Cooperative
Helena 102.34 Mbps 16.65 Mbps 83% Spectrum
Livingston 93.23 Mbps 10.65 Mbps 36% Spectrum
Polson 65.68 Mbps 13.02 Mbps 80% Spectrum
Missoula 65.05 Mbps 16.35 Mbps 48% Spectrum

Great Falls is the best city in Montana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Billings and Whitefish also earn top rankings, according to our data.

The most connected cities in Montana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Billings 137,244 100% 100% 100%
Great Falls 72,882 100% 100% 100%
Helena 59,058 100% 100% 100%
Missoula 98,258 100% 22% 100%
Black Eagle 923 100% 100% 100%
Bozeman 74,067 100% 100% 100%
Helena Valley Southeast 8,352 100% 100% 100%

Billings is the most internet-connected city in Montana. Billings makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Billings's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Great Falls and Helena also make it to the top of our list.

Top cities in Montana

Billings

Population: 137,244

Median income: $66,869

110.42 Mbps
avg. download speed

19.84 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
TDS Telecom

Missoula

Population: 98,258

Median income: $65,567

65.05 Mbps
avg. download speed

16.35 Mbps
avg. upload speed

100% have access to high speed internet

21.93% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

Bozeman

Population: 74,067

Median income: $76,493

58.96 Mbps
avg. download speed

23.24 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Montana FAQs

What options are available in rural Montana?

Satellite internet and 5G cover most of Montana, giving customers in rural areas access to an internet connection. Satellite internet can be pricey, and you won’t get the fastest speeds out there, but 5G internet can be a good option if it’s available to you.

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