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Overview of internet satisfaction and availability in Utah

Utah has surprisingly good internet, especially along the Wasatch Front. Both Provo and Salt Lake were early Google Fiber cities and much of Google Fiber’s recent expansion has also been in the state. Several towns have also invested in municipal broadband projects, creating options that are both fast and cheap. Other providers have built out their fiber and cable networks to compete, giving Utahns a wide range of incredibly fast options.

Rural areas in South and Central Utah have less access to fiber connections, though even medium-sized cities like Cedar City still have access to cable providers like Xfinity. For those that live in very rural areas, there are a number of fixed wireless providers like Rise Broadband that have coverage throughout much of the state.

Internet providers received an average satisfaction rating of 4 out of 5 stars from customers in Utah.

That ranks Utah 3rd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Utah

 4/5 average customer satisfaction rating
 3rd national ranking for customer satisfaction

$69.01 average price per payment for internet, per household

95.5% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

3,363,182 people

2.98 average people per household

$70,778 average income per household

35 average age per household

60% of population employed


5% higher than national average

Ranked 8th nationally


10% higher than national average

Ranked 17th nationally


12% higher than national average

Ranked 39th nationally


7% higher than national average

Ranked 10th nationally

Average download speed
145 Mbps

5.86% higher than national average
Ranks 15th nationally

Average upload speed
61.3 Mbps

4.33% higher than national average
Ranks 21st nationally
Compare your speed to the Utah average with our Speed Test.
If you’re looking for additional information about or the products, services and trends we write about, please reach out to us at

Fastest internet providers in Utah

Provider Avg download speed Avg upload speed Availability Order online
FirstDigital Telecom 263.69 Mbps 196.41 Mbps 7.92% View Plans for FirstDigital Telecom
Google Fiber 202.35 Mbps 154.35 Mbps 58.73%
XFINITY 189.45 Mbps 20.45 Mbps 95.78% View Plans for Xfinity
South Central Communications 169.71 Mbps 65.9 Mbps 94.97% View Plans for South Central Communications
97% of people in Utah have access to 100Mbps or faster broadband, ranking 38th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 245 Mbps 92.32% 82% See all providers for 5G Home
Cable 997.15 Mbps 89.05% 90.34% See all providers for Cable
DSL 98.95 Mbps 48.35% 85.88% See all providers for DSL
Fiber 2489.48 Mbps 83.83% 76.52% See all providers for Fiber
Fixed Wireless 84.46 Mbps 90.26% 85.46% See all providers for Fixed Wireless
Satellite 75.53 Mbps 97.13% 100% See all providers for Satellite

Best cities for internet in Utah

Cities in Utah with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Syracuse 205.37 Mbps 84.94 Mbps 60% Syringa Networks
Clearfield 191.6 Mbps 94.84 Mbps 63% CentraCom
Taylorsville 189.97 Mbps 69.71 Mbps 51% FirstDigital Telecom
Roy 189.12 Mbps 24.02 Mbps 45% Cogent Communication
Murray 188.6 Mbps 199.98 Mbps 57% UTOPIA
Kaysville 185.92 Mbps 74.02 Mbps 48% XFINITY
Layton 184.15 Mbps 87.51 Mbps 58% CentraCom
American Fork 181.32 Mbps 53.58 Mbps 41% FirstDigital Telecom

Syracuse is the best city in Utah for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Clearfield and Taylorsville also earn top rankings, according to our data.

The most connected cities in Utah

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Salt Lake City 486,798 100% 100% 100%
Ogden 204,674 100% 93% 100%
West Valley City 133,426 100% 100% 100%
Sandy 112,311 100% 100% 100%
Provo 116,800 100% 100% 100%
Draper 48,000 100% 100% 100%
Millcreek 62,074 100% 100% 100%
Murray 46,896 100% 100% 100%

Salt Lake City is the most internet-connected city in Utah. Salt Lake City makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Salt Lake City's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Ogden and West Valley City also make it to the top of our list.

Top cities in Utah

Salt Lake City

Population: 486,798

Median income: $72,705

138.8 Mbps
avg. download speed

78.71 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Google Fiber Webpass


Population: 204,674

Median income: $73,418

178.94 Mbps
avg. download speed

28.44 Mbps
avg. upload speed

100% have access to high speed internet

93.46% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

West Valley City

Population: 133,426

Median income: $74,672

144.12 Mbps
avg. download speed

54.33 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Intelligent Computing Solutions

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Utah FAQs

Which is the best internet provider in Utah?

Google Fiber is an easy choice, if it’s available in your area, though there are also local fiber options like Utopia and XMission that offer even higher speeds. Other fiber providers like AT&T and EarthLink are available in some areas, both or which have received high marks over the years on our annual customer satisfaction survey.

For smaller towns without wired options, we recommend T-Mobile’s 5G Home internet. Satellite is also available, but most satellite plans are much more expensive than T-Mobile internet.

What options are available in rural Utah?

Utah’s ultra-fast fiber networks don’t extend into some of the more rural areas, so many small towns have somewhat limited options. Cable connections like Xfinity are the next best option if they’re in your area. If you don’t have access to any wired networks, you can always turn to satellite networks like HughesNet, Viasat, and Starlink, and terrestrial wireless networks like T-Mobile or Rise Broadband are still options.

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