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Find internet service and providers in West Virginia

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Overview of internet satisfaction and availability in West Virginia

Frontier has the most wired internet coverage in West Virginia, offering DSL internet and some fiber-to-the-home service. Optimum and Xfinity are your cable internet alternatives, although some Optimum fiber internet is available here and there, like in Charleston and Lewisburg. Spectrum has a very small footprint in West Virginia, found only in areas around Clarksburg and Morgantown. However, if you can't get wired internet, T-Mobile is your best bet for wireless home internet service, followed by UScellular.

Internet providers received an average satisfaction rating of 3.4 out of 5 stars from customers in West Virginia.

That ranks West Virginia 51st nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in West Virginia

 3.4/5 average customer satisfaction rating
 51st national ranking for customer satisfaction

$86.17 average price per payment for internet, per household

84.8% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

1,755,715 people

2.39 average people per household

$40,381 average income per household

45 average age per household

43% of population employed


10% lower than national average

Ranked 49th nationally


16% lower than national average

Ranked 46th nationally


13% higher than national average

Ranked 31st nationally


9% lower than national average

Ranked 45th nationally

Average download speed
74.7 Mbps

45.46% lower than national average
Ranks 49th nationally

Average upload speed
51.6 Mbps

12.3% lower than national average
Ranks 31st nationally
Compare your speed to the West Virginia average with our Speed Test.
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Fastest internet providers in West Virginia

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 189.39 Mbps 18.93 Mbps 95.78% View Plans for Xfinity
Breezeline 169.49 Mbps 73.52 Mbps 49.26% View Plans for Breezeline
Spectrum 166.91 Mbps 13.56 Mbps 93.9% View Plans for Spectrum
Armstrong 149.56 Mbps 61.64 Mbps 53.8% View Plans for Armstrong
Community Wireless 121.09 Mbps 38.01 Mbps 74.81% View Plans for Community Wireless
98% of people in West Virginia have access to 100Mbps or faster broadband, ranking 30th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 265.63 Mbps 77.82% 84.68% See all providers for 5G Home
Cable 901.11 Mbps 86.47% 84.74% See all providers for Cable
DSL 67.6 Mbps 44.19% 88.38% See all providers for DSL
Fiber 3729.35 Mbps 64% 77.48% See all providers for Fiber
Fixed Wireless 19 Mbps 37.97% 94.18% See all providers for Fixed Wireless
Satellite 100 Mbps 98.05% 100% See all providers for Satellite

Best cities for internet in West Virginia

Cities in West Virginia with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Moundsville 186.98 Mbps 32.99 Mbps 41% XFINITY
Weirton 176.14 Mbps 17.46 Mbps 10% XFINITY
Wheeling 167.54 Mbps 21.12 Mbps 47% XFINITY
Huntington 133.29 Mbps 29.8 Mbps 84% Armstrong

Moundsville is the best city in West Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Weirton and Wheeling also earn top rankings, according to our data.

The most connected cities in West Virginia

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Charleston 92,724 100% 100% 100%
Huntington 72,904 98% 96% 98%
Morgantown 95,489 100% 100% 100%
Nitro 7,890 100% 100% 100%
Parkersburg 44,930 100% 100% 100%
South Charleston 20,318 100% 100% 100%
Barboursville 13,245 100% 100% 100%
Martinsburg 64,561 100% 100% 100%

Charleston is the most internet-connected city in West Virginia. Charleston makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Charleston's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntington and Morgantown also make it to the top of our list.

Top cities in West Virginia


Population: 95,489

Median income: $55,413

121.32 Mbps
avg. download speed

54.72 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 92,724

Median income: $49,112

59.48 Mbps
avg. download speed

66.6 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 72,904

Median income: $42,727

133.29 Mbps
avg. download speed

29.8 Mbps
avg. upload speed

98.27% have access to high speed internet

96.07% have access to fiber internet

98.27% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

West Virginia FAQs

What are the best internet providers in West Virginia?

Based on feedback in our latest customer satisfaction survey, T-Mobile is the best internet provider in West Virginia. It ranks in the top spot out of 15 internet providers across four out of five categories, including overall satisfaction, price, reliability, and customer service satisfaction. Xfinity outranks in speed satisfaction, while Frontier and Optimum mostly fall within the bottom half of every category. Frontier's highest mark is in pricing, as it doesn't increase its rates for at least three years when you sign up for new internet service.

Where can I get fiber internet in West Virginia?

Frontier provides fiber internet in Beckley, Charleston, Clarksburg, Huntington, Morgantown, and Parkersburg. Spectrum also has some fiber internet around Clarksburg, while Optimum lists fiber in Beckley, Charleston, Lumberport, and Parkersburg.

What are the fastest internet providers in West Virginia?

Frontier is the fastest internet provider in West Virginia, with fiber internet speeds topping out at 5,000Mbps. Xfinity's cable internet doesn't even reach half that speed at 1,200Mbps, followed by Spectrum (1,000Mbps) and Optimum (940Mbps). T-Mobile's wireless home internet doesn't go beyond 245Mbps.

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