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Find internet service and providers in Pennsylvania

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Overview of internet satisfaction and availability in Pennsylvania

Astound Broadband and Xfinity are your primary cable internet providers in Pennsylvania, with speeds of up to 1.2Gbps. But unlike Xfinity, Astound also has affordable fiber internet in Luzerne County—even after the promotional pricing. Other fiber internet providers include Verizon, Kinetic Internet by Windstream, and Frontier, with the highest speeds hitting 5Gbps. If you can't get wired internet, Verizon has your back with its 5G Home service, as does AT&T and T-Mobile. HughesNet and Viasat offer satellite internet.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Pennsylvania.

That ranks Pennsylvania 30th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Pennsylvania

 3.7/5 average customer satisfaction rating
 30th national ranking for customer satisfaction

$84.33 average price per payment for internet, per household

87.7% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

12,805,190 people

2.44 average people per household

$64,674 average income per household

44 average age per household

57% of population employed


1% higher than national average

Ranked 32nd nationally


14% lower than national average

Ranked 44th nationally


15% higher than national average

Ranked 12th nationally


4% higher than national average

Ranked 24th nationally

Average download speed
138.6 Mbps

1.24% higher than national average
Ranks 18th nationally

Average upload speed
45.8 Mbps

22.02% lower than national average
Ranks 37th nationally
Compare your speed to the Pennsylvania average with our Speed Test.
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Fastest internet providers in Pennsylvania

Provider Avg download speed Avg upload speed Availability Order online
Shentel 279.45 Mbps 282.01 Mbps 83.39% View Plans for Shentel
GoNetspeed 185.46 Mbps 186.17 Mbps 59.44% View Plans for GoNetspeed
XFINITY 180.87 Mbps 19.32 Mbps 95.78% View Plans for Xfinity
Astound Broadband 170.82 Mbps 26.68 Mbps 53.78%
Optimum 167.94 Mbps 26.06 Mbps 88.26% View Plans for Optimum
100% of people in Pennsylvania have access to 100Mbps or faster broadband, ranking 11th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 273.19 Mbps 98.91% 89.38% See all providers for 5G Home
Cable 884.68 Mbps 96.23% 85.8% See all providers for Cable
DSL 316.89 Mbps 80.01% 82.3% See all providers for DSL
Fiber 2186.94 Mbps 65.68% 89.79% See all providers for Fiber
Fixed Wireless 64.59 Mbps 18.66% 70.6% See all providers for Fixed Wireless
LTE Home 100 Mbps 0.12% 95% See all providers for LTE Home
Satellite 93.48 Mbps 100% 100% See all providers for Satellite

Best cities for internet in Pennsylvania

Cities in Pennsylvania with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Middletown 277.22 Mbps 67.2 Mbps 80% Verizon Home Internet
Glenolden 261.26 Mbps 54.62 Mbps 100% Astound Broadband
Royersford 257.94 Mbps 125.98 Mbps 100% Verizon Home Internet
Hatboro 254.62 Mbps 107.18 Mbps 100% Verizon Home Internet
Clairton 247.22 Mbps 108.81 Mbps 100% Verizon Home Internet
Bristol 244.81 Mbps 96.28 Mbps 100% Verizon Home Internet
Chester 235.94 Mbps 35.41 Mbps 100% XFINITY
Chalfont 233.58 Mbps 85.06 Mbps 99% Verizon Home Internet

Middletown is the best city in Pennsylvania for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Glenolden and Royersford also earn top rankings, according to our data.

The most connected cities in Pennsylvania

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Philadelphia 1,579,401 100% 100% 100%
Pittsburgh 679,225 100% 100% 100%
Harrisburg 170,283 100% 100% 100%
Allentown 170,608 100% 100% 100%
Scranton 99,510 100% 23% 100%
Wilkes-Barre 41,622 100% 100% 100%
Bethel Park 32,316 100% 100% 100%
Plum 26,896 100% 100% 100%

Philadelphia is the most internet-connected city in Pennsylvania. Philadelphia makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Philadelphia's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Pittsburgh and Harrisburg also make it to the top of our list.

Top cities in Pennsylvania


Population: 1,579,401

Median income: $56,752

156.1 Mbps
avg. download speed

63.7 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 679,225

Median income: $62,658

169.19 Mbps
avg. download speed

65.34 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 181,014

Median income: $71,262

133.27 Mbps
avg. download speed

22.39 Mbps
avg. upload speed

100% have access to high speed internet

31.22% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Pennsylvania FAQs

What is a good internet speed?

A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.

What is the best Verizon deal in Pennsylvania?

You can get a $25 monthly discount if you pair an existing Verizon Unlimited Plus phone plan with a new 5G Home Internet, LTE Home Internet, or fiber internet plan.

What are the best internet providers in Pennsylvania?

Verizon (fiber, 5G Home) is Pennsylvania's best national internet provider based on our latest customer satisfaction survey. It ranks second in overall satisfaction, followed by AT&T (5G Home) and Xfinity (cable). On a regional level, T-Mobile (5G Home) has the best customer satisfaction score in the area, outranking Breezeline (DSL, cable).

What are the fastest internet providers in Pennsylvania?

Frontier is the fastest internet provider in Pennsylvania, with fiber-to-the-home speeds reaching up to 5,000Mbps. Verizon's fiber internet has the second-highest speed at 2,300Mbps, followed by Kinetic (Windstream) at 2,000Mbps, and Astound Broadband and Xfinity with 1,200Mbps.

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